The Southern Seed - Privacy Policy
Last Updated: June 26, 2026
This Privacy Policy describes how The Southern Seed LLC ("The Southern Seed," "we," "us," or "our") collects, uses, and protects your personal information when you visit our website, submit forms, request services, or opt into our SMS and email communications. By using our website or services, or by opting into our communications, you agree to this Privacy Policy and our Terms & Conditions.
Summary of Key Points
This summary provides key points from our Privacy Policy. You can find more details about any of these topics by using the Table of Contents below.
What personal information do we collect? We collect personal information that you provide to us (name, phone number, email, property address, etc.) and some information automatically when you use our website.
Do we process sensitive personal information? We do not process sensitive personal information.
How do we use your information? We use your information to provide and improve our services, respond to inquiries, send appointment reminders, and communicate with you (including SMS and email messages you have consented to receive).
Do we share your information? We do not sell your personal information. We only share information with trusted service providers who help us operate our business, or when required by law.
How do we keep your information safe? We use reasonable technical and organizational measures to protect your information, though no system is 100% secure.
What are your rights? Depending on your location, you may have the right to access, correct, or delete your personal information, and to opt out of marketing communications.
How can you contact us? You can reach us at info@thesouthernseed.com or (803) 228-2978.
Table of Contents
Information We Collect
How We Use Your Information
How We Share Your Information
Cookies and Tracking Technologies
How Long We Keep Your Information
How We Keep Your Information Safe
Children’s Privacy
Your Privacy Rights and Choices
SMS and Text Messaging
Updates to This Policy
Contact Us
1. Information We Collect
Personal Information You Provide to Us
We collect personal information that you voluntarily provide when you:
Submit a form or request a quote
Contact us by phone, email, or text
Opt into our SMS or email communications
This may include your name, phone number, email address, property address, and details about the service you’re requesting.
Information We Collect Automatically
When you visit our website, we may automatically collect certain information, including:
IP address and device information
Browser type and settings
Pages visited and time spent on the site
Referring website
We collect this information using cookies and similar tracking technologies.
2. How We Use Your Information
We use your information to:
Respond to your inquiries and provide estimates or services
Send appointment confirmations, reminders, and service updates
Send SMS and email communications you have consented to receive
Improve our website, services, and customer experience
Maintain records of your consent and communication preferences
Protect our business and comply with legal obligations
3. How We Share Your Information
We do not sell your personal information.
We may share your information only in the following limited situations:
With trusted service providers who help us operate our business (such as CRM systems, scheduling software, SMS/email providers, and analytics platforms). These providers are only permitted to use your information to perform services on our behalf.
When required by law or to protect the rights and safety of The Southern Seed, our customers, or others.
In connection with a business transfer (merger, acquisition, or sale of assets).
Third-Party Sharing (A2P Required Disclosure) No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging delivery platforms, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to understand how visitors use our website and to improve your experience. You can control cookies through your browser settings. Some features of our website may not function properly if cookies are disabled.
5. How Long We Keep Your Information
We keep your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. How We Keep Your Information Safe
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
8. Your Privacy Rights and Choices
Depending on your location, you may have the right to:
Access the personal information we hold about you
Correct inaccurate information
Request deletion of your personal information
Opt out of marketing communications
SMS Opt-Out You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message.
Email Opt-Out You may unsubscribe from marketing emails by clicking the unsubscribe link in any marketing email we send.
9. SMS and Text Messaging
By providing your mobile phone number and opting in, you authorize The Southern Seed to send SMS messages to your mobile number. These messages may include appointment reminders, service updates, responses to inquiries, and marketing communications.
Consent to receive SMS messages is not a condition of purchasing any services.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP.
10. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
The Southern Seed
Email: info@thesouthernseed.com
Phone: (803) 228-2978
Website: https://www.thesouthernseed.com